Sunday, 16 March 2014

Getting a Dell C1760nw Color Printer up and running on Linux Mint / Ubuntu

I'm not so great at Linux, so I'm trying to use it as my home PC to get more familiar.

The biggest problem with Linux still seems to be getting the manufacturers to create drivers.

On the Dell support pages, there are no linux drivers for the C1760nw.

I found a post somewhere (I forget) that mentioned that C1760nw is basically a rebadaged Xerox Phaser 6000B.

So, I tried downloading the Xerox DEB driver, but that didn't work for me. (Edit: a few people have said they had no problems with the DEB driver - see comments here, so try that first!) So I downloaded the RPM print driver here (filename

I then opened the zip, extracted the contained Xerox_Phaser_6000B.ppd.gz to my home directory - as i am the only user. Which gives you the pdd file.
Then I extracted the contents of the RPM and found they contained a usr folder.
As root user, I then copied/merged the usr folder contents to /usr.

I then went to the linux printer setup at http://localhost:631
and added the printer:
Other network printers - Internet Printing Protocol (ipp)
Connection socket://  (where is my printer IP address)
Name - Dell
Provide a PDD file - browsed to and selected the ppd file I extracted earlier
And clicked Add Printer

I then fired up the printer gui with system-config-printer, clicked properties and tried to print a test page.

At which point, I got a printer status like this:
File /usr/lib/cups/filter/... has insecure permissions

(which was obviously the files I had extracted).

A bit of googling revealed I had to set the permissions up on the cups file in question, but being the only user, I just did the directory:

sudo chmod 755 -R /usr/lib/cups/filter
sudo chown -R root /usr/lib/cups/filter

So, I tried another test page, things went a bit further, and then I got this status:
Idle - "Rendering completed"

More googling revealed that I was missing some libraries:

sudo apt-get install ia32-libs

Another attempt and the print test finally page popped out!

30 mins to install a printer :c( 

Let's hope my Linux experience gets better. I do like Mint though, gotta say.

These replacement cartridges look cheap: amazon


  1. I recently finished writing a native Linux driver for the C1760nw and similar printers:

    My printer is a Dell C1660w, but the file format is virtually identical.

  2. As of Ubuntu 14.04 all you have to do is copy and paste this into the terminal and press Enter:

    sudo apt-get install libcupsimage2:i386

    Then, download the Ubuntu/.deb drivers from Xerox for their Phaser 6000 model:

    Open the .deb file with the Ubuntu Software Center when prompted to do so, or save it and double-click it in the file manager.

    Then, install the printer. It works!

  3. Thank you very much, seachfgold. Worked great. (Kubuntu 14.04 on amd64.)

    The "install the printer" bit threw me at first. I'd say "Add the printer in the System Settings / Printers dialogue". Very minor point. Probably just me.

  4. I've a Dell C1660w but there is some problems!

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  6. I installed the Xerox 32-bit driver on my Linux Mint desktop. Seems to work, but since then the C1760 has come up with error code 007-371 and is completely disabled. Some Google searches lead to the following suggestion: unplug and remove the fuser; clean the contacts, re-install. Since this printer is brand new (12 hours of use), I'll not risk invalidating the warrantee, until I try Dell on Monday. Very disappointed.

  7. Thanx for the share your data with us. We are just waiting for new data. Call us for DELL PRINTER DRIVER at Toll-free 1-888-993-6399 USA, for Dell Customer Service troubleshooting and all problems related to dell printer.


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  11. Word to the wise, if you're on a 64-bit machine you may find that your print jobs get stuck at "Idle - Rendering Page" if you're missing some 32-bit libraries. If this happens to you, try this command:

    sudo apt-get install lib32stdc++6

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  14. Hi, I tried to install this on a raspberry pi 3 and I keep getting filter failed errors, is this just because the raspberry pi is ARM and the driver doesn't support that or is there something else that I should attempt

  15. To get this working on Ubuntu 64bit I had to follow the instructions about installing the .deb file but I also had to install some extra i386 libraries:

    sudo apt-get install libcupsimage2:i386
    sudo apt-get install libstdc++6:i386

    Open the .deb file with the Ubuntu Software Center when prompted to do so, or save it and double-click it in the file manager.

    1. that's exactly what's missing for Ubuntu 16.04 x64. Thank you so much!

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  25. Hate to rain on the parade, but
    I try:
    sudo apt-get install libcupsimage2:i386
    sudo apt-get install libstdc++6:i386
    then download:
    and double click the deb file.
    Ubuntu Sotware Center opens, and begins installing but hangs at 15% with the following error dialog:

    Detailed errors from the package manager follow:
    apt transaction returned result exit-failed

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  27. Nice Blog! As we know that Dell is an American multinational computer company. Dell provide different kind of products, special Dell Printer. Many of the peoples have uses Dell services comfortably.

  28. Thank you, it finally worked following your instructions. Now my Dell C1760nw prints from Mint 19 Tara.

  29. Perfect notes, worked first time, the download, extract, copy, permissions, ie32, CUPS, and a test page out with no changes needed.